Car Transport Companies
Due to the popularity of online car sales websites like eBay and the increasing
portability of the population, the number of car transport companies, who
ship cars, trucks, and motorcycles all across the country and around the
world, is growing sharply. This increase in auto transport service companies
has provided consumers with more choices than ever before.
If you need a car transport company, GoAutoTransport can get you multiple
FREE estimates for auto transport in the USA as well as free international
auto transport estimates. Just by taking a minute to complete an online
form you can have car transport companies competing for your business.
Once you have your car transport estimates, you'll face a time where you'll
need to make an informed decision. If you do your homework and gather the
information you need to make an intelligent decision, your vehicle shipment
should go smoothly.
Doing Your Homework
Here are some suggestions to consider when it comes time select an auto
transport company:
- Ask for references from the car transport companies you're considering.
Speak with these references and find out how their auto transport experience
went. Would they hire the company again? Was the company responsive to their
needs? Some moving companies provide referrals to car transport services.
Are there referring moving companies you can check with?
- Call the Better Business Bureau (BBB) where the auto transport company is
based. Check to see if they have a record of any complaints against the
company and what the company did to resolve those complaints.
- Check licensing and bonding information with the US Department of Transportation
(DOT).
Confirm and clarify your costs. Compare add-ons that each car transport
company has quoted you.
Compare insurance coverage. Ask for the insurance certificate for each
auto transporter, which is required by law. Ask questions about their policies
and whether they're excess or primary and if you'll end up paying a deductible.
Are certain parts of the vehicle (like the motor) excluded from coverage?
Compare pickup and delivery dates. While for car transport companies, these
may be estimated dates, will they work for you?
Compare services. Does one company offer reasonably priced enclosed transport
when compared to another? Which companies offer the services, like door-to-door
service that are important to you?
How long have the companies been in business? This speaks both to their
experience levels and to their commitment to continued customer service.
Compare payment methods. How much of a deposit is required and how must
the balance be paid when the vehicle arrives at its destination? Does a
company charge extra to allow you to use a credit card?
How does the company resolve disputes? Do they have a toll free number you
can use for follow up, if needed?
Compare contract terms. Are the terms clearly explained and spelled out
for the car transport company you want to use? Don't rely on any company
to abide by its agreements in any conversations it has with you outside
of the written contract. Make sure to read through all terms and conditions,
which are usually on the back page of the Bill of Lading and make sure you
understand them.
Compare cancellation fees and terms. Are you likely to incur them? If you
can't get your vehicle picked up within a week of the estimated date, would
you cancel? If so, what's the penalty?
Does the company have the technology available to track your shipment? Many
car transport companies use satellite tracking and may even allow you to
log on to their website yourself so you can track your vehicle's progress.
Do the car transporters you're considering have any restrictions on where
they pick up and deliver vehicles? Often USA car transporters will
only travel between major cities and will not actually pick up and deliver
at homes or residences. If so, that will mean that you will have to arrange
a way to get the car to them to be shipped and maybe also pick it up at
a delivery location as well.
Do any of the auto transport companies you're considering use any special
equipment that's important to you, such as air cushioned suspensions and
extra precautions against scratches and dents?
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